We hope you enjoy your new Sexy Fox Clothing purchase. However, if you are not satisfied, we will gladly help you return your items for a store credit or exchange.
Our first priority is to make your experience with Sexy Fox Clothing one that is positive. Restrictions have been implemented to protect the health and safety of all our customers. The following items are excluded from returns:
- Unsealed Hosiery
- Unsealed body stockings
- Items that are soiled or stained.
- Pasties or adhesive products
- Unsealed panties
- Items with tags removed.
- Items that smell of cigarette smoke, body odor or perfume.
- Items that have lotion or body glitter on them.
- Items that have human or pet hair on them.
- Items that have been laundered.
- Items not returned in original packaging.
- Items not returned in original condition are not eligible for store credit, or exchange.
Return items must be returned within 20 calendar days of Return Approval.
How Do I Return or exchange my return online?
If you are not completely satisfied with your purchase please contact us via firstname.lastname@example.org within10 days of product delivery. We will create a Return Authorization that will allow a return label to be created.
A USPS return label will be created and sent via email to you with all needed shipping data filled out. A $5.95 charge will be applied which is deducted from your store credit account.
Returns and exchanges are generally processed within 10 days of receipt. Please note, during seasonally high-volume periods; Halloween, Christmas, and Valentine’s Day, it can take up to 20 days to process a customer return.
Store credit will not be available until your return is processed.
What about shoes or boots?
If the boots or shoes you purchased do not fit they can be returned if they are unworn and in the original packaging, within 20 days of purchase. Shoes not shipped in their original packaging or if the packaging that is damaged or marred due to improper shipping by the customer they aresubject to a $10.00 repackaging fee. Do not apply tape or labels directly to the shoe boxes. Please wrap the box with brown shipping paper or in a shipping carton to protect the box integrity. There is also a 15% restocking fee for any shoe that is refused or returned without a Return Authorization. Shipping charges for shoes will be $14.95 which will be deducted from your store credit.
Sexy Fox clothing will email you when your exchange or return has been processed.